Prime Video Error 1071 on NVIDIA SHIELD TV? You’re Not Alone

Your SHIELD TV is running Prime Video and it keeps showing you an error 1071? You’re not alone. This issue seems to be the bane of many NVIDIA customers’ existence, though we’ve found a few potential solutions to help with this problem.

The “nvidia shield tv pro” is a device that allows users to watch videos on their TV. However, some people are reporting an error code of 1071 when trying to watch Prime Video. This issue seems to be widespread and NVIDIA has not yet released a fix for it.

You weren’t alone if you couldn’t view Amazon Prime Video on your NVIDIA SHIELD TV today. Even if the problem seemed to be widespread, it has already been resolved.


The SHIELD TV is one of the most popular Android TV devices, if not the most popular. Prime Video is currently available on a wide range of Android TV devices, but it wasn’t always the case. Prime Video has remained one of the Android TV platform’s missing offerings since Amazon and Google haven’t always seen eye to eye in the past. With the exception of a few devices, such as the SHIELD TV, NVIDIA’s set-top box is a popular Android TV option for Prime Video lovers.

SHIELD TV customers, on the other hand, are experiencing an issue with Prime Video today, citing a 1071 error code as the explanation for the app’s inability to load properly. Users reported the issue on the Amazon forums, as well as the dedicated GeForce NOW forum for the SHIELD TV. With so many complaints pouring in at once, it looked that this was not an isolated incident, but rather a more widespread issue with the Private Video app.


The issue seems to be exclusive to SHIELD TV.

Although this isn’t the first time a Prime Video user has reported this problem code, the victims today all seemed to be SHIELD TV members. Also affected were the SHIELD TV and SHIELD TV Pro devices. Customers from Canada, France, Chile, and the United Kingdom also expressed their dissatisfaction, with complaints pouring in from Canada, France, Chile, and the United Kingdom.

@primevideouk Error Code: 1071 – We are presently unable to connect to Prime Video. Is there a problem, or is it just a problem with our connection? Thanks

Sarah Scott (@tamisara) on April 29, 2020

The issue seems to have been rectified, regardless of frequency or location. Amazon has yet to recognize the issue or provide a solution, however many users who had reported the issue are now saying that it has been resolved.

As a result, if you were experiencing problems with the Prime Video app, it should now be working correctly. If it isn’t, force-closing and restarting the program, as well as downloading any Prime Video updates available via the SHIELD TV, may be necessary.

Frequently Asked Questions

How do I fix Amazon Prime Video error?

A: The Amazon Prime Video app has a tendency to crash on startup. It is best to delete the application and redownload it from the App Store or Google Play if you cant access your account.

Does Amazon Prime work on Nvidia Shield?


How do I watch Amazon Prime on Nvidia Shield?

A: The best way to watch Amazon Prime on Nvidia Shield is with the Plex app. This costs $4.99/month or $39.99 for a year of service, but if youre looking for the most reliable and easy ways to stream your favorite shows, this is it!

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